Note that we will collect and temporality store your device's unique anonymous identifier (specifically it's MAC address) in order to allow it internet access. We do not track your usage using this identifier, but may use this identifier to investigate and trouble shoot your issue if you contact our support desk.
IF YOU DO NOT AGREE WITH THESE CONDITIONS, DO NOT USE THIS SERVICE!
You are required to acknowledge that you have read and agree to these conditions prior to your use of the Provided Service in any capacity.X
At Silicon Travel, we respect the privacy of all visitors to our sites.
Silicon Travel provides internet, WiFi and on-line concierge services for vacation rental homes and their guests. Our firm is headquartered in western Maryland, located at 37 Towne Centre Way, McHenry, MD, 21541. You can learn more about us at silicontravel.com.
This notice explains why we collect any personal data and how we protect any such data collected.
When we collect information from you, we want you to know how it is used. This privacy statement defines privacy aspects specific to silicontravel.com, adconsole.silicontravel.com, console.silicontravel.com, and vacationattendant.com. External sites linked to the Silicon Travel Console may have their own privacy statement, so please refer to specific details at any other website domain.
Our products & services are designed to appeal to children under the age of 13 for use during vacation. Therefore, we expect parental guidance before allowing any child under the age of 18 to complete any on-line request form. While our services include content filtering, it is not possible to block all objectionable material, so parental guidance is advised.
Providing us with your date of birth is completely optional, so it is possible for someone of any age to register and use our products or services. In the case we discover that a child under 13 has provided us with consent for marketing, we will immediately remove this consent. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us using one of the methods in the 'We provide various ways for you to contact us about our privacy practices' section so that we will be able to take the necessary actions.
If you have questions or want more details on how we use your personal data, please let us know. See 'We provide various ways for you to contact us about our privacy practices' section below.
At Silicon Travel, we want you to feel comfortable and confident when using our vacation console and Web sites. We use the following principles to govern privacy while using our products and websites:
To maximize the value of our services, we may request information from you when you visit our websites or purchase our products. When we collect information from you, we’ll tell you what is being collected, how it is collected, by whom it is being collected, why it is being collected and to whom it may be disclosed. We identify the information that is necessary to fulfill your request. Whenever we ask for additional or optional information, we identify those fields appropriately so that you know what is required to provide the requested service.
Whenever you purchase a product or service, we may request certain personally identifiable information, including your name, address, phone number, e-mail address and company name. We do not share your information with outside companies for their promotional use. We may, however, use this information to notify you about upcoming product or service upgrades and about special offers available to our customers. We may also collect feedback comments and questions received from you in service related communications, such as phone calls and emails.
We may retain personally identifiable information for as long as we find it necessary to fulfill the purpose for which data was collected, while also considering our need to answer your questions or resolve potential problems, to comply with legal requirements under applicable laws, or attend to any legal claims/complaints. You may submit a request to have such personal data deleted.
How and why we collect and use information from you:
Our websites may use some or all of the following common technologies:
General information practices:
Use of personally identifiable information that you provide to us.
We give you the opportunity to control the use of your personal information for purposes other than to fulfill your request. We will provide you the opportunity to opt-out of secondary uses of personally identifiable information you provide us, whenever we gather it. Simply notify us during the information collection process.
We work to protect personally identifiable information from loss, misuse, or unauthorized alteration.
We employ industry recognized security safeguards to help protect the personally identifiable information that you have provided to us from loss, misuse, or unauthorized alteration. Whenever we prompt you to transmit sensitive information, such as a credit card number, to us through our products or services, we support encryption of your data as it is transmitted to us.
We work to protect personally identifiable information stored on the site's servers from unauthorized access using industry standard computer security products, such as firewalls, as well as carefully developed security procedures and practices. All employees must review and sign a written confidentiality statement, which include limiting access to sensitive information to only those employees who require such information and enforcing strict password protocols for all employees. We use both internal and external resources to review the adequacy of our security measures on a regular basis.
While your data is important to us, there is no full-proof method for preventing intruders from gaining access and therefore we assume no liability for its protection.
We provide various ways to contact us about our information practices and other aspects of privacy.
Tick this box to be emailed emergency alerts from your property manager in case there is an emergency during the next 7 days.
These alerts will also be displayed in your Rental's home page found on Vacation Attendant. We strongly suggest that you elect to tick this box and the following option so that you may be alerted of any emergency.
Tick this box to receive a one-time email with links to your vacation rental's online portal.
Tick this box to be added to the Taylor-Made mailing list.
We require your Email to open your internet connection.